Popular Articles
How to Book a Delivery with Zumy?
Zumy makes sending parcels across your city quick and easy. Follow these simple steps to book your delivery in just a few taps. ✅ Step 1: Sign In Using OTP To get started, open the Zumy app and log in using your mobile number: Enter your Email on the ...
Payment Options and How They Work
At Zumy, we offer multiple secure and flexible payment methods to enhance your delivery experience. Here's everything you need to know: ? Online Payments (via Razorpay) You can pay instantly using: UPI (Google Pay, PhonePe, Paytm, etc.) Credit/Debit ...
Cancelling a Delivery or Changing Details
Need to cancel or update your delivery? No problem — here’s how it works on Zumy. ❌ How to Cancel Before Pickup You can cancel your order anytime before the delivery partner arrives for pickup: Steps to Cancel: Open the Zumy App Go to “My Orders” ...
Common Issues & How to Solve Them
Facing a hiccup with your Zumy experience? Here are quick solutions to the most common problems reported by users. ? Didn’t Receive OTP? If you're not getting the login OTP: Make sure your email is entered correctly. Check your spam or promotions ...
Tracking Your Parcel in Real-Time
Wondering where your parcel is? Zumy makes it easy to stay updated every step of the way with real-time tracking. ? Live Map Tracking via the App Once your delivery is picked up: Open the Zumy App Go to “HIstory” Tap the order you want to track A ...