Payment Options and How They Work

Payment Options and How They Work

At Zumy, we offer multiple secure and flexible payment methods to enhance your delivery experience. Here's everything you need to know:


💳 Online Payments (via Razorpay)

You can pay instantly using:

  • UPI (Google Pay, PhonePe, Paytm, etc.)

  • Credit/Debit Cards

  • Wallets

When you're charged:
Your payment is processed at the time of order confirmation. Once successful, you'll receive:

  • A payment confirmation via in-app notification

  • A downloadable invoice via email and in the app


💵 Cash on Pickup or Delivery

Prefer to pay with cash? We've got you covered:

  • Cash on Pickup (CoP): The sender pays the delivery agent when the package is picked up.

  • Cash on Delivery (CoD): The receiver pays upon delivery.

📝 You’ll choose the payment method during order placement and confirm it before checkout.


🧾 Payment Confirmation & Invoices

After any successful payment, you will receive:

  • A digital invoice (viewable and downloadable from the “History” Tab)

  • Real-time status updates for both online and cash transactions

If payment fails, you’ll be prompted to retry using a different method.


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